Shipping policy
Shipping Information
At Triple Seven Motoparts, we strive to process and ship your orders as quickly as possible. Most in-stock orders are processed and shipped within 24 hours after payment confirmation.
Please note that orders placed on weekends, holidays, or during peak periods may require additional processing time.
Estimated Delivery Time
Delivery times vary depending on your location and courier service availability.
Mindanao
Estimated delivery time: 2–3 business days
Visayas
Estimated delivery time: 3–7 business days
Luzon
Estimated delivery time: 7–10 business days
These delivery times are estimates only and are not guaranteed.
Factors Affecting Delivery
While we work closely with our courier partners to ensure timely deliveries, there may be circumstances beyond our control that can affect delivery schedules, including but not limited to:
- Adverse weather conditions
- Natural disasters
- Public holidays
- High parcel volume during sales and promotional periods
- Transportation disruptions
- Courier operational delays
- Remote or hard-to-reach delivery locations
- Incomplete or incorrect shipping information provided by the customer
As a result, your order may arrive earlier or later than the estimated delivery timeframe.
Order Tracking
Once your order has been shipped, we will provide a tracking number via email, SMS, or the contact information provided during checkout.
Customers may track their shipment directly through the courier's tracking system using the provided tracking number.
Responsibility After Shipment
Once an order has been handed over to the courier and a tracking number has been issued, the shipment is considered in the possession of the courier.
At this stage, Triple Seven Motoparts no longer has direct control over the handling, transportation, routing, delivery schedule, or delivery outcome of the parcel.
While we are happy to assist customers in communicating with the courier when possible, delivery-related issues such as:
- Delayed deliveries
- Failed delivery attempts
- Routing errors
- Courier handling issues
- Lost parcels under courier investigation
are subject to the courier's policies, procedures, and investigation process.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
Triple Seven Motoparts shall not be responsible for delays, failed deliveries, returned shipments, or additional shipping costs resulting from incorrect, incomplete, or inaccurate shipping details provided by the customer.
If a parcel is returned to sender due to incorrect shipping information or failure to receive the parcel, additional shipping charges may apply for reshipment.
Refused, Unclaimed, or Returned Shipments
Orders that are refused, unclaimed, abandoned, or returned to sender by the courier may be subject to additional shipping fees before reshipment.
Original shipping charges are non-refundable.
Shipping Delays
Triple Seven Motoparts is not liable for delays caused by circumstances beyond our reasonable control, including but not limited to:
- Weather disturbances
- Natural disasters
- Transportation interruptions
- Government actions or restrictions
- Labor disputes
- Courier service disruptions
- Force majeure events
Delivery dates provided are estimates only and should not be considered guaranteed delivery commitments.
Lost or Damaged Parcels
If your parcel appears lost, damaged, or tampered with during transit, please contact us immediately at support@777motoparts.com.
We will assist in coordinating with the courier; however, claims and investigations are subject to the courier's verification and resolution process.
Contact Us
If you have any questions regarding shipping, please contact:
Triple Seven Motoparts
Sobrecary Street, Brgy. Poblacion
Tagum City, Davao del Norte 8100
Philippines
📧 support@777motoparts.com
🌐 www.777motoparts.com
Last Updated: June 2026
